Report the ad
call centre Representatives - Johannesburg Central
Thursday, 07 March 2019
Item details
City:
Johannesburg Central, Gauteng
Salary:
R 6,000
Item description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers, resolve complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior
Responsbility
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Have grade 12 or equivalent qualification with good communication and interpersonal skills, Apply with updated Cv or whatsaap our team on 074 933 7449 or 079 444 9500
Responsbility
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Have grade 12 or equivalent qualification with good communication and interpersonal skills, Apply with updated Cv or whatsaap our team on 074 933 7449 or 079 444 9500
Related ads
Call centre representatives (Johannesburg Central, Gauteng)
We are looking for a Call Center Representative that will be the liaison between our company and…
BB Trainning and recruiting(pty)Ltd - Johannesburg, Gauteng R8 500 a month we are looking for call…
The Customer Service Representative attracts potential customers by answering product and service…
Call centre representatives (Johannesburg, Gauteng)
You will answer incoming calls from customers who want to place orders, respond to inquiries…
45 Call Centre Representatives required. (Johannesburg, Gauteng)
Our company is currently looking for 45 young, motivated and reliable people who can work under…
Customer service representatives (Johannesburg, Gauteng)
The successful Call Center Representative, you should be customer-focused, detail oriented, and…
Call Centre agents (Johannesburg Central, Gauteng)
We are looking for a customer service oriented Help desk representatives to provide technical…
Well spoken, Inbound call centre required, Call Centre Representatives . Duties and…
Job Description Customer Service representatives are responsible for acting as a liaison between…
Call centre Agents (Johannesburg, Gauteng)
Job Description The successful Call Center Representative, you should be customer-focused, detail…
